
FAQ
1. What are Timoteo’s Spice Co. products used for?
Our Southwestern spice rubs and specialty seasonings can be used on beef, chicken, pork, seafood, vegetables, and more. Product pages include suggestions for getting the most flavor from each blend.
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2. Are your spice rubs and seasonings gluten-free?
Our spice rubs and seasonings are gluten-free. Please review the individual product label for current ingredient and allergen information.
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3. Where can I find ingredient and allergen information?
Ingredient information is displayed on the product label shown in the product images. Please review the label before purchasing, especially if you have food allergies or sensitivities.
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4. How should I store my spices and seasonings?
Store your spices and seasonings in a cool, dry place away from direct sunlight. Follow any additional storage instructions provided on the product label.
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5. How are orders shipped?
We carefully package orders and use reliable shipping services to help ensure your Timoteo’s Spice Co. products arrive safely. Available shipping options and costs are shown during checkout.
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6. Will I receive tracking information?
Tracking information is provided when available after your order has shipped.
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7. What should I do if I have a problem with my order?
Please contact Timoteo’s Spice Co. promptly with your order information and details about the issue so we can help.
8. Do you offer catering?
Yes. We offer catering options for gatherings and events. Pricing is based on factors such as guest count, menu selections, portions, and delivery or pickup requirements.
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9. How do I request a catering quote?
Use our Catering Inquiry form to provide your event date, guest count, location, menu preferences, and other details. We'll review your request and follow up regarding availability, options, and pricing.
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10. Do you offer gift packs?
Yes. Timoteo’s Spice Co. offers several spice and seasoning gift packs, making it easy to share Southwestern flavor with family and friends.
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11. Do you return products?
"Because our products are food items, we generally cannot accept returns or exchanges. If your order arrives damaged, incorrect, or there is a problem with your product, please contact us and we’ll work to make it right.”
